Suite Life 1.6 • Hotel Prestige Update

----- August 9th Update (1.6.2) -----

• Fixed issue preventing Hotel Picker dialog from opening for certain hotels.

• Fixed Manage Owned Hotels picker displaying no results.

• Fixed "Hotel Not Complete" dialog from repeating rapidly when no guest suites are setup yet.

• You can now shift+click the ground to Toggle Debug Visualizations

• You can now shift+click the ground and send all guests inside their Suites.

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🚨 If you experience issues or exception reports, join Discord and report your issue with files and logs in 🆘 mod-support to receive help. If it's your first time joining, stop by the ✅ welcome-center channel to verify that you're a hooman.

You can upload your exception and log files in the 🤖 bot51-scanner-channel at any time to get an automated report about my mods. It can also help detect issues with your hotels. Just enter the cheat hotels.print before uploading the log file.

⬇️ Download now from my Website!

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Introducing the Hotel Prestige & Reputation system! 

Build your Hotel’s legacy with the new Prestige & Reputation system! Impress your Target Clientele with thoughtfully designed Suites to earn Prestige, and wow your guests to build a stellar Reputation over time. Master both to unlock higher Star Ratings and rise from a humble stay to a world-class destination.

Currently Hotels must be owned to activate this system. Opt out at any time within your Hotel Settings.

Target Clientele

Choose your Target Clientele: Econo, Standard, Luxe, and Exclusive. Each tier has demographics like Environment Tolerance, Expected Amenities, Expected Room Value, and Target Net Worth that influence Guest Satisfaction and the type of Sims who check-in.

• All Hotels will start at Standard but you can change this at any time in your Hotel Settings based on your desired type of build.

• Employee wages also scale based on the tier. As low as $8 per hour at an Econo Hotel, and $15 for Exclusive.

• Econo Hotels will be more desirable for Low Net Worth sims, Slobs, and Low Fame Reputation sims.

• Lux/Exclusive will be more desirable for High Net Worth sims, Proper, Snobs, and High Fame Reputation sims.

Prestige

Prestige is calculated based on the average Guest Satisfaction of every Suite, and how well your entire hotel fits within the Target Clientele's expectations.

• Improve this score by ensuring each Suite has appropriate decor, fits closer to the center of the room value range, and offers the expected number of amenities like appliances and entertainment.

• Offer Housekeeping to make sure top tier Hotels stay clean.

• Manipulate your Daily Rates with the Room Value Multiplier in Hotel Settings to increase or decrease the perceived value of the Suite. Push too far though and your guests may see through your tactics.

Reputation

Your Reputation represents how well you've maintained your Prestige over time. Your goal is to have your Reputation in sync with your Prestige. This means you are delivering on your promises to your Target Clientele. Your Reputation will start at the bottom but as long as you deliver on your promises, you'll be on everyone's destination list.

• It will take a minimum of 2 weeks from Grand Opening to reach a 5 Star rating with a maximum of half a star increase per day.

• Your Hotel Reputation can be affected by the average Fame Reputation of your household. If you're infamous, you may have a hard to getting your Hotel Reputation up at first, but if you're globally known you will have a head start.

Star Rating

Your Star Rating is a blend of Reputation and Prestige. The closer your Reputation and Prestige are in sync, the more Stars you'll receive. Reach 5 Stars by maxing out Reputation and Prestige.

• You will start at Half a Star but your first week of the Grand Opening will allow you to pack the house and build your Reputation. After the first week, Guest expectations will return to normal and they may start dwindling. You will always be able to fill at least one room. 

• Internally, Star Rating will manipulate the minimum vacancy of your hotel but will work within the number you have set in Hotel Settings. So be sure to check this setting and set to Zero if you aren't filling the Hotel to max capacity as you should with a 5 Star rating or a Celebrity Endorsement.

Guest Satisfaction

Guest Satisfaction has multiple factors including their environment score and how they perceive they are receiving the best value. Econo Guests will be more tolerant to low quality/value decor and bad environments, while Luxe or Exclusive Guests have a near zero tolerance to bad decor and dirty dishes and expect more amenities per room.

• Satisfaction Scores are calculated hourly for every Sim then rolled up into a daily average for each Suite, giving you breathing room to improve the guest experience throughout the day. 

• When guests check out you'll receive Reviews based on their overall experience to give insight into how you can improve that specific Suite.

Each morning your Prestige, Reputation and Star Rating will update with payroll and you may receive some extra bonuses! At the same time, you'll also receive a Public Relations Report in a notification with info about how your Hotel is currently performing in relation to your rating and scores.

Bonuses

Upgrade Objects around the property to earn daily bonuses from the government! Each upgrade will increase your bonus with no cap. 

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Additional Changes

• Kicking Out Guests will now penalize your Hotel Reputation.

• Welcoming Guests and giving out Free Nights can help boost your Reputation.

• Guest spawn chance has been increased to 25% every 30-45 minutes.

  • Chances will increase to 38% on Fridays and Saturdays or when an active Holiday has the Go on Vacation tradition.

  • On the inverse, chances will cut in half to 12% during the Late Night shift.

  • Purchase Advertising to help increase chances and max capacity.

  • When the Prestige system is turned off or a hotel is unowned, max capacity/minimum vacancy will not be modified.

• There are 4 levels of Advertising that offer varying improvements to your chances of new check-ins, and widening the amount of suites booked at one time (with Prestige system). Purchase from Hotel Management on a Bell or Sign.

  • Web Campaign: Chances of a new reservation will be boosted by 115%

  • Social Bunny Campaign: Chances of a new reservation with are boosted by 135% and allows an additional room to be filled.

  • TV Commercial: Chances of a new reservation are boosted by 175% and allows even more rooms to be filled at once.

  • Celebrity Endorsement: Chances of a new reservation are boosted by 200% and the whole hotel can be filled at one time.

Additional Fixes

• Fixed NPCs not being charged for their full stay during check-in.

• Fixed rooms unable to be claimed after a Guest checks out when the Housekeeping Perk is not active.

• Fixed employee wages compounding each day unless the business was closed and opened.

• Fixed Hotel Owner Staffing Notification not appearing when it should.

• Fixed Hotel Owners unable to use the pool.

• Removed static commodity from guests pushing them to sunbathe, relax in pool floats, and other interactions too often.

• Fixed Porters getting stuck in their delivery situation and becoming unresponsive when their room service request has stalled out.

• Improved Porter autonomy while holding Platters.

• You'll now receive a notification when a Room Service request had to be canceled due to expiring or staff unable to complete their tasks.

• Fixed issue changing a door type from Guest Suite to Owner Suite or vice versa and the room type not being updated internally.

• Fixed Evening Shift ending an hour late.

• Improved Quiet Hours lighting modifications.

• Fixed bed/food object preferences being lost for Hotel Owners when reloading the hotel.

• Employees tied to specific Hotel Perks will now be fired when the perk is removed to free up Sims, but they will be eligible for rehire. 

• Fixed Hotel Owners unable to Order Food from Table Service /Tooltip always showing an order was in progress.

• Touching interactions have been marked as inappropriate for Staff. This should prevent excessive autonomous woohoo that keeps them from doing their job.

Known Issues

• Employees are not actually paid their wages. This will require a deeper change to hours tracking.

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🚨 If you experience issues or exception reports, join Discord and report your issue with files and logs in 🆘 mod-support to receive help. If it's your first time joining, stop by the ✅ welcome-center channel to verify that you're a hooman.

You can upload your exception and log files in the 🤖 bot51-scanner-channel at any time to get an automated report about my mods. It can also help detect issues with your hotels. Just enter the cheat hotels.print before uploading the log file.

⬇️ Download now from my Website!