Payment Processing Details
As you know, last month saw some issues with payment processing. Patreon, ever transparent, has sent me a message letting me know about how, why, and what to look forward to in case we run into similar troubles.
In case you were wondering, they had to transfer the processing of payments for adult material to an overseas processor in the UK. This is apparently necessary for the continuation of adult material on Patreon.
If you have any problems, you can contact your bank and assure them that the charge is legitimate. You can also reach out to the Patreon support team for help. Anyone who has a declined payment will get a message from Patreon with options for what you can do (so they tell me).
Patreon's been pretty responsive and communicative over every issue I've ever had with them. Here's hoping things are painless. If you have issues with your payment, you can always catch back up once you re-establish your contribution.
Thank you!
Comments (4)
I had this issue now this month. For me it worked by switching away from PayPal to directly charging the CC. It sucks that a company that's supposed to protect your CC data now appears to be abusing that power by choosing where you may use their services.
Do US based banks not allow NSFW entertainment charges? Do casinos and certain bars use offshore banks too?
Far as I know it's not the banks. It's the credit card processing company. These are private companies that set up processing gateways for online businesses, which process whatever credit card companies you sign up to allow. It doesn't have anything to do with banks as far as I know. I remember having to switch once when I was running my website catalog the hard way, and having to find another that didn't care about adult work.
Can confirm, if payments are declined, notifications from Patreon are received, usually with the option to change payment method or stating that payment will retry in either 24 or 48 hours.