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January 21, 2025

Downloading Issues?

Hey Simmers!

I just wanted to do a quick poll because it was brought to my attention that downloaded sims are showing up black in game. FYI I did batch fix all my CC to be DX11 compatible so if you are having this issue that might be the culprit.

Please let me know if you are having issues by answering the question below.

If any problems persist please feel free to send me a DM.

Comments (10)

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Candy Nicholas · January 30, 2025

hey, I'm new to downloading sims so what is this DX11 you're talking about? I just downloaded Trevor and he looks fine :D

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SBF · January 31, 2025

Hi! Any sims downloaded prior to the Direct X 11 update EA made will not be affected. So EA used to run on Direct X 9 now it runs on 11 and it broke a lot of CC. So I had to update all my CC so since June 2024 All my CC is now compatible with DX11

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Empress Sims · January 25, 2025

I'm still running DX9 and just added Leo. Everything is fine.

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SBF · January 28, 2025

Thanks for letting me know!

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Tgirl99 · January 22, 2025

I dont have any issues with your sims in my game. They appear just fine, especially the males😁🫣

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SBF · January 22, 2025

😊😊

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Shavon · January 22, 2025

Loading the game but, there was one sim that was black when cc skin removed. I aged him down in cas and his base skin was showing norm. aged him up again and he turned pitch black as a base skin Never had the issue with another sim from u

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Shavon · January 22, 2025

will put sim name when it load

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Raquel Atkinson · January 22, 2025

I'm pretty sure that I have every Sim you've released on this platform and none of them are blacked out. I've also updated my CC for DX11 and turned off DX9 in the actual sims game.

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SBF · January 22, 2025

Thank you so much for the feedback!!