December 4, 2024

Apologies

I’d like to apologise for the extent to which my course has been marketed to patrons emails. I’m working with a 3rd party whose responsibility is to market via email in my name. Whilst they have been very successful, I’m uncomfortable with how aggressively constant the messaging looks to have been. I can only say sorry and promise to ensure it’s much reduced the next course I make 🙏

Comments (44)

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Gerald Thomas · February 3, 2025

Then maybe you understand that your not refunding my money and making $1200 ssn per-month and being 78 yrs old making a mistake that I requested a refund HOURS AFTER I bought the package. What else do you require from me to issue a refund?

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James Julier · February 4, 2025

You’ve not signed up to the course I’ve checked the system, sorry do you mean you want to cancel your support here on Patreon?

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Lady von Linde · January 2, 2025

I agree with all that are focusing on your tutorials and very very good work instead of the amount of e-Mails. There are other businesses that are really anointing. So, keep up the good work.

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Andrew Ingram · December 8, 2024

It was a big aggressive but nothing I can't ignore, lol

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Caroline Denaro · December 6, 2024

I personally ignore it! You are an amazing teacher, if that type of marketing is working for you,do it,

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James Julier · December 6, 2024

Thank you 🙏

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Jere Widenius (Kasanen) · December 5, 2024

For me you it was very important to hear your side of this exhausting marketing. We just talked about this with my friend and understood the marketing as part of the mandatory procedures to gain as big as possible an audience while annoying some in the making. Thank you James.

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James Julier · December 6, 2024

Thank you 🙏

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jac · December 5, 2024

Please don't feel bad! I am very grateful for all you do for us (as are many I would think) and a few extra emails aren't going to hurt us. Merry Christmas!

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James Julier · December 6, 2024

Thank you 🙏

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Ted Shure · December 4, 2024

Thanks for writing James though I’m a long term fan and appreciative of your artistry and expertise. As you know I have the course and as my concerts and rehearsals permit I will get through it! 🙏❤️

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James Julier · December 6, 2024

Thank you Ted 😊

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Adam's Roy · December 4, 2024

I would have loved to take your course but we don't all have 400$ around this time of year maybe next time. but thank you for all your great tutorials your a great article

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James Julier · December 4, 2024

I totally understand and appreciate that 🙏

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Nathalie Lawrence-Taylor · December 4, 2024

No problem! I thought that was uncharacteristic of you (even though I don't really know you lol) . When marketing emails come across as "act now" or the scarcity mentality I just ignore it !

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James Julier · December 4, 2024

Yeah I totally understand I’ll be seeing what can be done differently next time 🙏

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Frank Hesenius · December 4, 2024

No Problem. I bought the course. And the course email came along every day. But no problem. It is only mail. BTW James great work.

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James Julier · December 4, 2024

Thank you so much glad it hasn’t annoyed you 🙏

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Annie · December 4, 2024

I’m glad you acknowledged this James. The marketing to those who were on the waiting list but didn’t buy it straight away was, quite frankly, ridiculous and quite deceptive. They claimed in one email that if you don’t sign up now “registration will close indefinitely” which I’m sure is not true! I despise these panic tactics used by marketers these days and I was surprised and a bit disappointed you’d gone down that route. I can tell you one thing that’s true though James, the reason so many signed up is because it’s a course made by you and your exemplary reputation for teaching digital art in an accessible way. You would have got the same result without these clowns.

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James Julier · December 4, 2024

I shall pass along your feedback thanks 😀

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Kim&Esther · December 4, 2024

No problem James! I don’t mind it as much when it comes from someone I have a lit if respect and admiration for.

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James Julier · December 4, 2024

Very kind and appreciated 🙏

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Robert Servranckx · December 4, 2024

No worries here, James! While I received a few emails, it really did not bother me at all. For the Black Friday/Cyber Monday period, some companies were sending me 5-6 emails per days for a full week! Now that got to be a bit much… 🤪

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James Julier · December 4, 2024

Thank you for your kindness 🙏

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Adrian Arnold · December 4, 2024

Don’t beat yourself up about it, James.

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James Julier · December 4, 2024

Thank you 🙏

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Marie Staines · December 4, 2024

It’s their job James. I think we expect it nowadays. The emails did go to my junk folder so I didn’t find them for a few days and that was probably because they didn’t come from your address. If the 3rd party you’re working with is Kajabi it wouldn’t surprise me. Not my fave. But your work and personality will keep us around 😄 Both my daughter and I signed up for the course, even though we live in the same house! She’s started it already and is making me jealous that I have to be outside shovelling snow instead of creating! She’s loving it.

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James Julier · December 4, 2024

Wow I’m really happy you are both enjoying it 😊 please for future courses, if you decide to purchase, just do it once as I’m absolutely happy with it being shared with family etc

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T. · December 4, 2024

Not to worry, James. I didn't find it as bad as many others I have received. Wishing you awesome luck for lots of sign ups.

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James Julier · December 4, 2024

Very kind thank you 🙏

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Auntee Monica · December 4, 2024

Trial and error is a good way to figure these things out so no worries! Like someone else said, it was just a reminder that my priorities don't make room for the course right now. As a patron, I'd happily pay for a higher tier that includes course material like this. I don't think I'm alone in that. We're your people James, happy to support you! 🥰

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James Julier · December 4, 2024

That’s much appreciated thank you 🙏

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Lou Pons · December 4, 2024

I obviously need to check my emails more because this is the first I'm hearing about the course 😆

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James Julier · December 4, 2024

I will try to control messages to patrons next time I think 🙏

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OneFootPointed · December 4, 2024

Odd, I have not received any emails about the course and am definitely interested. Where would I find the information?

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James Julier · December 4, 2024

It was a limited time only, but I will see what I can do to update patrons here directly next time instead. That way I can give you more insight to the course content etc. 🙏

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Rita Lewis · December 4, 2024

As a freelancer, I understand the marketing aspect of your product and have had no issues with the amount of ads I’ve seen a their slightly aggressive aura. Congratulations on attracting so many students, including myself. I love the focused lessons. The course is everything promised. That’s all that matters to me.

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James Julier · December 4, 2024

Thanks so much Rita and I’m really pleased you are enjoying the course. I’m busy on more 😊

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purringpigeon · December 4, 2024

No worries. My only complaint was I am not in a position to take up the course and it was a continuing reminder. Keep up the great work.

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James Julier · December 4, 2024

Thank you I will work on more and I’m sure a bundle deal will come in time 🙏

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Jessie Stardust · December 4, 2024

Don’t worry about it!

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James Julier · December 4, 2024

Thank you 🙏

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Lewis Chenot · December 4, 2024

I appreciate that! It’s all good. I love your content!

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James Julier · December 4, 2024

Thanks so much 🙏