(must read) Please fix your pledges! (but only some of you!)
Aight, patreon done fugg'd up. Apparently some pledges didn't migrate properly to the new monthly tiers, for a still unknown reason.
More specifically, only some patrons appear on the new tier, but still pay the previous tier price (so half, essentially) This is nobody's fault but patreon, mind you!
Here is how you can check if your pledge is right, and how to fix it, as fast as possible:
1.Go to https://www.patreon.com/settings/memberships
2.Press on Kenno Arkkan to see your current pledge.
3. Check your tier:
Aldo tier should be $2
Felix tier should be $5 (this tier is new so nobody on that tier ought to have this problem)
Fel tier should be $10
Pawsy tier should be $20.
If the number displayed on your specific tier doesn't match the amount i just displayed above, your pledge didn't migrate properly.
To fix it: next to Payment Amount press "edit" and set it to the actual price of the tier. it should immediately switch to it on the next page and charge you the difference after a couple clicks. Alternatively, choose a different tier, so at least you will be properly recieving rewards for it and won't be left empty handed!
Some people report having their charge rejected (using paypal), and having to cancel their pledge, and pledge again from scratch. Keep it in mind! if you're double charged for whatever reason, PM me and I will refund you the double charge right away.
I will be PMing the patrons with this specific problem as well. I wanted a post to point them to.
Because of this issue, I got patrons paying full price and others that don't. Only patrons paying full price will get any rewards. So i'm gonna have to send rewards via PMs again like before, until all patrons are "in order". Please check your pledge, and fix it if necessary asap!
Comments (2)
this whole switchover was kinda scuffed on patreons part. I wanted to keep my pledge at 40 since I already budgeted for it (I didnt set a monthly cap at the 10 per post tier), but when I tried to do it last month, it was going to charge an additional 20 bucks last month (that I had just paid 40 for). idk why you can't adjust your pledge for future months without immediately charging more, at least make it an option.
that would be a great option to have indeed 😭 thanks alot for giving so much Ian! you're a real one. Glad at least it could get solved today without you having to pay any more than you wanted.
