February 18, 2023

IMPORTANT: having issues playing audios on patreon lately? you're not alone!

MARCH 12 2023 EDIT: I HAVE FOUND THE PROBLEM!!! Patreon on Google Chrome (but only Chrome) doesn't take kindly to .wav files, but .mp3 files

MARCH 12 2023 EDIT: I HAVE FOUND THE PROBLEM!!! Patreon on Google Chrome (but only Chrome) doesn't take kindly to .wav files, but .mp3 files work fine. I upload everything in .wav so that's a little annoying ; - ; but it works so I will do that from now on.

MARCH 5 2023 EDIT: Using Google Chrome appears to be the common cause of issues at the moment. I've just sent a ticket to Patreon and hopefully they will respond soon. In the meantime, I thank you all for your patience.

something's been up on patreon lately! a few people have reported issues playing me and other creators' audios. common issues have included:

  • play button displaying as a 'repeat' button

  • staying stuck on the 00:00 timestamp

  • receiving an error message

SOLUTIONS THAT HAVE WORKED:
1. make sure you clear your cache + cookies

2. try a different web browser -> most effective solution

3. make sure your web browser/patreon app (if you're on mobile) is updated!

4. use the mobile app -> have never run into issues on here!!

5. don't hesitate to contact me if you're having further issues.

i highly apologize for the inconvenience, and i'm working on solutions atm to figure out what to do.

Comments (1)

R
Robert Cal · February 18, 2023

Happened to me on my iPhone. Just had to refresh the page over and over