Not Sure What To Do...
Hey guys, so I've been seeing some comments about not being able to see my videos. You guys know I have had some trouble with hosting websites since the beginning so this is very frustrating for me as I don't know how to fix it.
If You can't see the videos that I just uploaded try using a VPN. I had someone try that and it worked really well for them. I have checked all links and everything is fine on my end and it works so i'm confused why some can view it and others can't.
I don't use these websites for the following reasons:
1. vimeo - (they will delete your videos with no notice if you exceed over their bandwidth and can charge you up to 10k just to keep your account going. I've seen it happen to many of my friends and I don't want that to happen to me. I just use it as a backup link for when I open links to everyone for free. )
2. Daily motion - (I used to use this website but they took away the ability for creators to remove ads on videos so I stopped using it because I didn't want ads on my videos that you guys paid to watch.)
3. okru - (I don't think this has ever worked for anyone. I used to use it for early access stuff but some people couldn't view it.)
I'm looking into other solutions but to be honest with you i'm not finding anything. The only ones that I see that Could work is dropbox and streamable but I've also read their plans and have some concerns so I'm not sure about them.
Please bare with me as I try to figure this out and if I can't find an alternative then there may be some big changes to how I do things on here. Thank you and if anyone knows of a good website let me know as I'm trying to fix this before I upload more videos.
Comments (38)
I'm from Brazil, Caitlin. Just so you know: never had problems on watching your videos (be it on patreon or any other platform you have used before). 👍🏻
This isn't necessarily related to the post but I just want everyone and Caitlin to know that you are doing so well, whatever is affecting your wellbeing at the moment will pass and you will be at the top of your game to show everyone who is queen. Keep going and stay strong because you are all loved and enough :)
I've never had issues with your videos. I'm in Brazil and I can view your content with my desktop or mobile always.
Hi Caitlin, thank you for all your content and hard work! I live in the UK and I've never had any issues with the platforms you use... just to say though the only one I've experienced issues with on other reactors videos is OKru. 💚💜
I just want to say that I’ve never had problems. I live in the UK so maybe it’s a VPN issue
Thank you for your hard work, Caitlin! 💙💙💙💙💙
I didnt have any problems with your videos before. It depends probably on the user's browser. All the platforms you've used from then til now performed smoothly for me but i understand how this can be a stress point. I'm also subscribed to other channels here and they use Youtube. Not sure how that works but their videos arent taken down even when its BTS run, Bon Voyage, or even other strictly copyrightable videos. Sorry couldnt help much. I hope you dont stress too much. We'll wait for you to sort it out. Have a great day Caitlin 🤍
Havent had any problems just had to click the 2nd link for 7llin
Ask them to use another browser. It happen to me too but after I open your patreon by using another browser, it works
I personally never have any problems with your hosting website at all and i really like the interface compared to some other websites i've seen other creators use. I think summarizing from all the comments above using Chrome and vpn should work well for the website. I live in Indo if anyone needs a country reference. Also for free vpn in phones i'd recommend solovpn!
I didn’t have an issue viewing your Utopia reaction this morning without a VPN. I’m in Canada if that helps for people troubleshooting locations for VPNs.
If someday you try another hosting website, please keep the muse still on it. I have no problem with muse. Thankss
I probably wouldn’t because then I would be paying for multiple websites and I don’t have money to do that but I wouldn’t worry because a lot of people seem to like the website I use now so hopefully the ones that can’t see it can just use a VPN and have that work if possible. 👍🏼
I had the problem just a little today with the dream 7illen but I waited ten minutes and restarted my browser and it worked fine again, it could just be heavy traffic.
I’ve never had a problem with yours with the site you use now. Hmm, I know the actual patreon apps (both phone and ipad) were messing up for a little bit. They would show ‘sorry this video doesn’t exist’ after clicking the play buttons. But switched to web browsers and everything worked fine. 🤷🏾♀️ I think they fixed the apps bc there hasn’t been any play problems the last couple of weeks.
Huh I've never had a problem.
Usually if I have troubles with your uploads switching to chrome fixes it immediately! I've seen reactors use MEGA and BitChute successfully but I'm not really sure of the details
I've never had any problems before with your uploads as well until the recent Mtopia episodes. I think this is a location-based problem? I think patrons in the US and Europe experience no issues (as what I've gathered from reading the comments above). I live in Southeast Asia and once I turned on the VPN, I'm able to watch the video. (I don't normally use a VPN 'cause it's laggy at times but for your uploads, I definitely will!) I personally like that you use muse and I prefer it to other platforms. The interface is nice lol. And sorry if this problem has stressed you out! I never meant for it to turn that way.
Oh no it wasn’t your problem! I got a lot of comments about it so it wasn’t just you trust me! I just want to make sure that everyone who paid can see it you know? I don’t like hearing that someone can’t see cause it makes me sad lol but I’m glad you got it to work! I didn’t think about using a VPN so maybe I can make sure to mention that in future reactions! It’s nice to know you like muse because I do too But I just want to make sure everyone can vjew it! Thank you for support and letting me know! I appreciate it! 💕
Never had any major issues. I always watch on my phone and sometimes when I turn on the full screen mode the screen just turns black and I can only hear audio but this lasts only up to 10 seconds. Then it goes back to normal. I still really like muse. Dailymotion could also work, I don't mind the ads :)
I able to see the video from the link again after few minutes. So I guess it stay on theme with the album, I guess :)). The link was in a Glitch Mode 🤣
I watch from Germany without a VPN and have never had problems with viewing your videos, no matter what platform you've used. I nevertheless appreciate you putting this much effort into it and hope you can figure something out that works for you as well as most viewers. Your videos always make me smile and I really enjoy your reactions. Borahae 💜
Hi Caitlin, I went and looked up what a few of the tv show / movie reactors I watch use and most of them use streamable! Maybe something to look into as well if you haven't yet. :) Thank you for all your work! ♥
You should check out if vidyard would work for you. A lot of the reactors I follow use it, especially for videos that are longer so it might work for your needs.
MEGA works pretty well. Idk if you have to pay or anything tho
I have no problem, live in France 😁
I use VPN as well and it works just fine. I’m guessing it has something to do with the people who can’t view them. Maybe they didn’t get the heads up to use a VPN or something like that. I know it’s easier said than done but don’t stress to much over it bc you’re doing your best and we appreciate you for it🥰
None of the platforms are ever perfect, and if a vpn will fix the problems that only a small portion of your viewers have then I wouldn’t worry about it. Honestly I think you have the fewest problems of anyone I support on patreon so you’re doing great!
Well that makes me feel good! 😭💕 thank you!
I haven't had any problems viewing but I hope you find something you're willing to work with
I don't know much abt this stuff tbh but one of the creators I watch on here called 'The Safe Cave' on YouTube, uses dropbox, so maybe reach out to her and look into it? idk just a theory x it seems to work out well for her. I've never had any problems with not being able to see ur vids so idk why some people do? Another creator on here has had similar issues about people not being able to see the videos or play them, and he recommended viewing them using the app, which seemed to work for people 👍
I think I might Dm safe cave and ask them how using it is for them! Thank you for letting me know! - and I know it’s weird! I have some people like you that haven’t had an issue since I started using the website but I have others that can’t watch it so it’s so confusing to me…🧐 The website I use “muse.ai” unfortunately doesn’t have an app otherwise I would suggest that. lol it’s frustrating but I’ll figure it out.
Maybe you can try vidyard. One of the reaction channels I'm subscribed to uses that!
I will look into that thank you! 💕
You can try using google drive or dropbox. I’ve seen a couple other reactors use them
I’ve tried google drive before and with the amount of people that watch my videos it’s not the best. I’ll have people saying they can’t watch it. I’m looking into Dropbox but their plans are concerning me with cost, storage, and bandwidth.
Don’t worry too much Caitlin. VPN worked for me. Thank you still for uploading and making us happy! ❤️
Thank you Kevin! I’ll try not to haha but i wanna figure it out the best I can 💕