September 24, 2024

Do this if you are having any of these problems with your cc

The game update on September 18 changed the Windows framework from DX9 to DX11, so any CC created prior to this update may have had issues with images that were not yet compatible with the DX11 mode. Some of the problems include:

  • Question mark image

  • Llama image

  • Object disappears after placing it in buy mode

  • Lot in a saved game won't load anymore when one of these objects are placed

You can easily solve the problem by running a batch fix in Sims4studio.

Click on Content Management>Misc>Update Images for DX11

Then, select the directory for your mod folder and backup folder.

The program will take some time to run batch fix. How long depends on how large your mod folder is. That is it. You can now enjoy playing with your CC again.😊

Download latest version of Sims4studio here:

https://sims4studio.com/board/6/download-sims-studio-open-version

Original thread for DX11 issues:

https://sims4studio.com/thread/35435/dx11-issues

Comments (12)

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Brigitte Nelson · March 27, 2025

Hi! Is this the issue with the La Cornue stove? I think your mesh is fine but SanoySim's won't load if I have it in my folder. I really want to figure out how to get it back into my game! I've been gone for six months because I had a baby!

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Zoe Rosemary Hannon · October 12, 2024

hi, i have been using your cc for months. i just got a new macbook and am redownloading some of my fave cc pieces. but when i download them its coming in as a document and when i move to my mods folder it is not showing up in my game. what can i do to fix this xx

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Cowbuild · October 12, 2024

You need to extract the file and put only .package in your mod folder.

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Nicole van der Merwe · September 25, 2024

Hi, really love your cc and appreciate this post so much as I was trying to figure out why my game couldn't load. Quick question is it normal to get a pop up saying if you are not testing DX11 you shouldn't run this? (this pop up comes up when I follow the above instructions?)

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Cowbuild · September 25, 2024

Don’t worry about the message. Sims4studio will create a back up folder for your mod folder :)

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Nora Perez · September 24, 2024

Gracias!

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emma · September 24, 2024

🫶🏻

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Pri · September 24, 2024

thanks so much

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Michael Jourdain · September 24, 2024

Thank you so much I’ve been sick behind it. It broke my entire house!

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민화 박 · September 24, 2024

I love cc items!!! Thank you so much!!! It‘s my first time using it for a fee!!!

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Cowbuild · September 24, 2024

Thank you so much 🥰 Your words made my day.

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Cowbuild · September 24, 2024

If you have any question, please feel free to message me. Always happy to help.