IMPORTANT UPDATES: New pre-supported system
Good morning guys!
First of all, we apologize for the issues we're having with the pre-supported models. This is our first time doing this, and your feedback is always necessary to improve and solve every problem we can have.
We want to announce a new partnership with Orwel from 3DSupport Solutions, a miniature supporter expert who works for other companys and patreons. Orwell will re-do all the supports in the Starter Pack. You can see in the pictures the difference between the old and new support system. You can find him in Discord: Orwel#7278
Hopefully, we'll have the new supports very soon. Also, we're going to create a Facebook group to resolve any doubts soon, where you guys could talk with Orwel directly.
Please, don't print the miniatures until we get all the stater pack pre-supported again.
Updated Pre-Supported list:
Skeleton Spearmen 1: FIXED
Skeleton Spearmen 2: FIXED
Skeleton Spearmen 3: FIXED
Skeleton Spearmen 4: FIXED
Skeleton Standard Bearer: FIXED
Skeleton Musician: FIXED
Skeleton Captain: FIXED
Skeleton Mage: FIXED
Comments (10)
im new how do i download?
Hey guys thank you for fixing this. Where do I can find the models with the new supports pls? I just have to download the starter pack from the drive?
Hi there Juan! Yes, we've replaced the old STL files in the Beer Barrel Archive for the new ones. They come with the word "FIXED" written in the name.
Hi guys! We feel very grateful for your support and understanding. We're working so hard to have all the models ready: they are all almost fixed. Meanwhile we're working on the July release. You'll have new updates soon.
Really appreciate this, thank you.
Pleasure to meet all yall, just about done testing with all the welcome pack. Please always feel free to reach out to me if you have any problems.
Thank you for sorting this.
I appreciate your efforts to improve things so thank you for that!
this is a tough file, the important thing here is you heard there was a problem and you took steps to fix it and make your customers happy. THANK YOU. im looking forward to supporting your work for a long time to come!!
The supports are pretty tricky. I’ve been manually adding mine with success. Mine look very similar to Orwell’s in size and thickness. Thank y’all for the update!