Typical

Apparently, the guy who took my information at the PC repair shop, literally quit that day. So my information was never put into the system. I just called them this morning and they were like "Oh we've been waiting for you to call. What's your email and what's the problem? We'll start working on it in a couple minutes."....

I don't know if I have bad luck or I just only pay attention to the bad things. Well, at least they're starting to work on it now.