Potential Patreon payment snafu...
Sorry to say, I cannot send out access tonight. For one, it is a week night, and I can't possibly stay up as late as usual to confirm payments.
More importantly, from what I can see of the payments, there's a really worrying thing happening. When I look at the money processed (the payment Patreon will make to me), the amount seems on track with the payments that should have gone through so far, BUT when I look at the patron's page, I see everyone being charged double (IE: You should be charged 20$ but I see you all being charged 40$, for example). Only one person reported this to me and I still have no answer as to if this is simply the wrong amount being displayed or an actual mess. I'm leaning towards a simple 'wrong amount displayed' bug because I would otherwise expect everyone to throw a shitstorm over this (rightfully so, I might add. I've always been forward about the way these things work and the state of things, and I do not want to break that trust... much less over Patreon's own mistake).
Could anyone who can actually see the amount on their proper credit card statement tell me if the right amount went through, despite the wrong amount being displayed by the Patreon system? I will try to get an answer from Patreon as well if things do end up being a major F-up.
Thanks for letting me know so I can get on this ASAP!
Comments (26)
Looks good but haven't recieved links yet
all fine
Thx for the heads up. I haven't been charged yet for my pledge to you, (and others in fact.) Others did process though. I'll submit a ticket to bring this up. *Update*: My mistake - all paid up. seems I am splitting the charge: credit card AND Paypal, I only saw the one charge at first. All is good/paid up.
I was charged correctly.
everything is fine
Seems fine to me
nothing wrong
I checked and was charged correctly
I was also charged correctly. I received two email from Patreon for some reason confirming the payment and so it may have looked like they were charging me twice, and someone else probably had the same thing so maybe that's why the thought that.
got charged 8$ as well, things seem fine.
Yeah, payment amount is what it should be. No overcharge at all I can see.
It's ok for me. 20$
All fine. 8$ for 4 sets...
New to patreon, I am using a prepaid card, shows a $5 charge, so all seems fine on my end.
I just got charged $10.81 on my credit card... Does this line up with what you're seeing?
No issue here either in the email from Patreon, or on my pledge history for July 2016.
I'm also charged the right amount. Nothing wrong here.
no issues for me either, second tier and 8 dollars pledged
No issues on my end. $2 tier, and $8 pledged. $5 tier should be $20 shouldn't it?
20$ shown for me too, I'll have to wait for the credit card confirmation though.
It's all good too.
20$ from Paypal. Like supposed to be.
$20 from my paypal. All good here
I was charged $20, the correct amount. Cant wait to see your work soon!
I've checked my monthly email and statment all appears correct ( 4 dollars for you) and what im charged for other patreons :) looking forward to the sets
I know that my bank account shows the right amount