[Announcement] Membership Billing will be Resuming, starting today. Refunds Available. More info inside.
Hello everyone, LunaWolve here.
Just a quick update, because I don't want to just spring this on you unannounced.
With the recent mini-hiatus and issues regarding my health, I had announced a month long billing break using Patreon's "Pause Billing" feature.
I figured it would be a good way to give back to y'alls for being so patient with me over the past weeks.
Unfortunately, I did not, however, consider that Patreon is an unmitigated piece of shit when it comes to usability of any kind for the creators.
The "Pause Billing" feature has already caused me more work in the few days it's been active than most of a work day at my actual damn job.
There are numerous issues with it, such as people that have previous subbed being unable to get access to the backlog, people being completely unable to sub (even new ones, despite the feature saying they should be able to), and a lot of people simply losing access to the backlog entirely.
As such, I will be re-instating the billing period as of today, to hopefully fix those issues.
But, as I still want to give back for people that feel like they haven't gotten their money's worth this past month, I will be offering unconditional refunds for anyone that wants it.
You can either request one here below in the comments or via direct messages here on Patreon or Discord, and I'll refund the payment for the past month manually via the Patreon Interface (that hopefully won't break shit).
Thank you for your patience and understanding on this matter.
Comments (15)
im more than happy to continue to give you money for all the good work you do
No need for a refund for me, but thanks for the attempt and thought.
As one of the new people, I thank you
Hey, i usually support only a month every few months to read the all bright system. I dont want a refund for this month(hope it goes better for you here on out) since I want to support your work. Can you just extend that by a month? If not then send me a refund and will subscribe for the next month.
Unfortunately not. Another one of Patreon's weirdness. I can give out gifts for different sub tiers and such, but nobody with any tier (even the free one!) can accept it. I'll issue a refund. It should be processed in 5-7 business days!
Hey, I get to sub now, how nice. Thanks for your hard work 😄
As long as I get my fix of a chapter every few days, it’s okay. :)
Honestly as long as I get to come back to read your work I'm fine with paying through the last month. Shit happens and I hope you get better just take your time and take care of yourself, we don't get to read this amazing stuff without a healthy author to write it.
Naw, i prefer to support your stories than get a refund. They are too high quality and engaging to do otherwise
While I love the idea behind Patreon and how it enables content creators to monetize and make a living out of their work without much red tape, from the technical side they are an unmitigated disaster. Code held together by duct tape and hope.
If only Luna would allow us to convince him to use one of the less shit options xd
Sorry i havent really been paying attention, you tried to pause billing because you werent releasing chapters, are you going to be releasing chapters again? Also, sorry for whatevers going on.
I am mostly back to releasing chapters, yes. While I'm not quite at 100% yet, there should at least be some chapters every week until I'm back to regular schedule!
Thank you! Subbed!
+1 Patreon/ +0 Anyone who wants a functional site. a true classic