Another Update
Hey peeps...
So you may have seen in the YT Post or the tweet or on discord that I've got internet problems. I've also gone over my data allowance on my phone so I'm going to probably get a nice bill next month.
As a result... my plan to come back on Tuesday couldn't happen. And, because my ISP cut us off completely... they basically have to treat us as if we're a completely new customer. And couldn't confirm how long it's going to take to get us connected other than "your order has been placed and you'll receive confirmation via text within the next 48 hours". That was Tuesday and we haven't even received a text yet.
It's annoying cos... they can switch you off in an instant but apparently it's a very complicated process to switch you back on again. We have no phone line either. So I'm living in the dark ages at the moment.
A friend of mine even offered to let me use their internet but we're still in a national lockdown so I'd actually be breaking the law if I did that. And I'm a bit of a goodie-two-shoes so I'm not gonna do that.
Any who - apologies if it feels like I've told you this three or four times now but I'm just trying to make sure everyones in the loop. I'll be back as soon as I can be. I'm fully aware it may feel like you're paying for a service you're not receiving at the moment as well so I'm extremely sorry about that.
Hopefully this will be sorted soon. Thanks everybody.
Comments (10)
Out of curiosity what would it cost to avoid these types of limitations or minimize them to have a healthy upload/download regiment? I have data caps here myself to deal with.
I'm not sure, tbh. UK internet is a weird one because no matter who you pay your bills to... the actual suppliers the same. Company called BT. They own all the lines and do all the maintenance on those lines. So outside of moving to a completely different country that has a much better, more stable internet infrastructure... I don't know. lol.
Hey, don't worry about it :) This is a situation out of your control, take all the time you need, it's alright
Stop wasting data talking to me you silly booger!!! I only give $1 a month that's hardly enough to cover it 😂 in all seriousness though, 10% < 90% and as far as I'm concerned it seems like 90% is the evil corporation's fault. Go easy on yourself, you got enough shit on your plate
First of All, you are not a service i am paying for. You are a content creator whose stuff i like and am therefore supporting. Take all the time you need and come back when you can.
Cheers mate. Tis much appreciated. I get a bit panic-attacky when I feel like I'm letting people down so I'm very grateful for what you just said.
That's fucking awful. Abolish ISPs >:(
It's partly our fault. The account holder decided mid-January to switch ISPs cos he was offered a cheaper deal. But then was informed by our current one that there would be a £220 cancellation fee. So he changed his mind. But then... didnt cancel the new package properly cos he couldn't be bothered to sit on the phone and wait to speak to someone for 45 mins (which is the queue time regardless of what time of day you ring up). And, although I desperately asked him to make sure we didnt end up in this situation... we did. He did, however, ask our current ISP to make sure we weren't cut off and they assured him we wouldn't be. And then we were. And I just feel like it never needed to be this complicated. lol. I'm kinda terrified that it's gonna take another 2 weeks. Cos that's how long it takes them to set up a "new customer". However... because we're not technically with any provider now and we already have the hub and everything... hopefully it doesn't. Cos I'm losing my mind with no internet. lol. I only have like 2Gb data on my phone contract cos I barely use it and I've gone over that so I cant even watch netflix on my phone or anything. And I cant play WoW. I can't even play most of the offline games installed on my PC - Steam let's you launch games offline but Epic Store doesn't. So all in all... kinda boring.
Oh my god I've been so off in my own bubble I didn't even see any of the posts mentioned. I'm so sorry you're dealing with this! I hope it gets resolved soon, but worry not, we're here for you when you're here, I don't think your community is rabid enough to enrage over a justifiable lack of videos for a short time <3
It's so annoying. lol. I was ready to come back. Chapters 22, 23 and 24 are edited and finished. Finished Hiru's video as well and that went up on his channel last Friday. But first thing Monday morning... Internet was gone. No dial tone on the landline. Spent 3 hours on the phone to ISP and ended up being passed from pillar to post, speaking to 8 different advisors and I'd say at least 6 of them just blind-transferred us to someone else because they couldn't figure out how to resolve it. So we then had to explain everything again. And again. And again.I'm still not convinced it's being sorted because we haven't received the confirmation text yet.