Current Status: Logins, Build Access and More
As our third week goes by with the store down, there's a lot going on behind the scenes and now is as good a time as any for an update.
What's still broken?
Logins -- Both store and website logins are merging, causing delays. The merge is so that gold members keep their membership status.
Problem: Some gold members can log in, some cant.
Problem: Users report apparent access to zip file hth0.1b immediately on sign up. Links appearance is an error. The link was placed for testing and does not work. NOTE: This page is what you will see upon successfully purchasing a gold subscription in the future.
Temp Solution: Don't bother creating an account or loging in for now. If you are a patron you can access the Unity download on our Discord.
Store -- Our payment processor is not processing payments and we're working with them to see what the issue is. Unfortunately progress will be slow over the weekend because many businesses are low staffed/close early/closed.
Problem: Some members are seeing a 'phantom' account as their own from our tester account.
Temp Solution: Don't bother checking your account right now. You can't make purchases or activate keys at this time.
Temp Solution: If you would like to support us while the store is down, consider a Patreon donation. * See Future Solution below
What's the Status of Keys?
Coupon codes are replacing the Key system. Keys that have not been input into the website qualify for a code replacement.
Problem: The store is how we create coupon codes. Until the store is functioning I can't issue codes. Once it's possible, I will give details on how to get a replacement code for your key.
Future Solution: Once the store is operational, all gold members will get a coupon code that will cover the entire time our website has been in transition. *Patreon members will get a code that covers the downtime and the current month sent to their message box.
Thank you all for your patience, understanding, and support while we get this all sorted out. Nothing worth anything is easy. We'll get through this and back on track. If you have any questions let us know below or join our Discord.
Comments (10)
ok
Question will there be a public relese of the new game version to download?
eventually yes. The Gold version will come out before the Free version.
How and where can I log in and play at HTH Homepage? Do not find the login function!
Cool news, thank you! :)
What about if we have an old code we bought a while ago and have been putting off using until a really good update? Would the old code no longer work under this new website system?
No it won't, but we will trade you for a code that does work. I'll make a post when we can do that.
It's all cool. I know it'll at least be finished by the end of the year at the latest. And maybe not even then
No, that is definitely NOT part of the plan. We can't have our store down for the next 3 months. That is not in the cards.
Hey, no problem. You do your thing and when the time comes to turn keys into coupons we will be in touch.