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December 13, 2017

Patreon Not Changing Fees Now!

I know we mentioned before we were ok with the fee changes, mainly due to how our Patreon is structured and how the majority of you pay $5.00. Although we were not impacted as greatly as many other creators, we have seen a large amount of deleted pledges all ranging from $1.00-$20.00 with the same message "New Fees".  If you have supported for the month of December you shouldn't be billed if you re-pledge as you have paid already.  Thank you all for the continued support

SmokeShank & Sunsetriders7

If you can please help Patreon sort this out intelligently by taking this anonymous survey

https://jamiec1.typeform.com/to/gvucuX

We messed up. We're sorry, and we're not rolling out the fees change. - The Patreon Blog (The Patreon Blog)

Comments (12)

j
james steele · December 15, 2017

at $5 7% more money is paid out that goes to credit card companies alone, assuming the patron backs $40 worth of pledges. at $20 it is 2% again assuming $40 worth of pledges. at $20 with you being to only pledge it is only a 1% difference. i know you don't care about the $1 pledges, but that is a 34% increase in service fees at $40 total pledges for the patron. adjust the amount pledged to pay out the same makes little difference to the $5 and $20 amounts, though at $1 the amount is raised to 54% difference (again assuming $40 in total pledges).

G
Gunsmoke Games · December 15, 2017

I would never say we don't care about the $1.00 pledges. Many of those are eventually converted to $5.00 for many reasons. We personally didn't realize the extent at which $1.00 pledging was happening. We had a very narrow view due to how our patreon is structured. With that being said ultimately we all love how Patreon aggregates the payments and reduces the overall processing cost. -SmokeShank

D
Danivus · December 14, 2017

I wasn't really bothered and didn't pull any pledges, but it seems if Patreon is so concerned about not enough money getting to creators they should lower their cut rather than charge the patrons more.

G
Gunsmoke Games · December 14, 2017

The cut they take is what makes the platform so enticing (5%). The problem was with the increase in transactions they would handle and the increase in processing fees we would have to take on. I'm sure they will figure it out. -SmokeShank

P
PZ · December 13, 2017

I have spread the word across 15 of my other games I am supporting so the word is getting out now. ^_^ Thanks for letting us know Sunsetriders

G
Gunsmoke Games · December 13, 2017

Thank you for the support

L
Lukasz Jaskowiec · December 13, 2017

I didn't drop my pledge as I couldn't give a rats ass about what patreon does, as long as this is the way to support you I'll remain as a supporter, especially since I'm one of the 2 in top category :)

G
Gunsmoke Games · December 13, 2017

Thanks for the support -SmokeShank

J
Jake theberge · December 13, 2017

I'll be honest, I may have had to cancel/adjust alot of my pledges if this had gone through, possibly this one too. Glad this won't be happening.

G
Gunsmoke Games · December 13, 2017

I'm sure they will make some changes, but now they are listening to people. -SmokeShank (here is the link to a survey on how you can help mold fees <a href="https://jamiec1.typeform.com/to/gvucuX" rel="nofollow noopener" target="_blank">https://jamiec1.typeform.com/to/gvucuX</a> )

A
Animeplayer · December 13, 2017

I am glad everyone's voices was heard and respected!

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Gunsmoke Games · December 13, 2017

Speak with your wallet is a great way for a company to listen. - SmokeShank