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January 16, 2025

Playing Customer service

I am at the halloween store helping my friend pack everything up. The business didn't survive sadly. So I am doing my best to check in on things. I have had 1 person order book 1 instead of book 2 and wanted me to switch them, I am unable to do that. Theres a price difference and I can't alter baskets once someone checks out. In this case you can cancel or order or I can and hope you are able to get the items you want when re-ordering.

So if any of you run into this issue, thats my suggestion. Let me know and I can cancel the order or you can yourself.

I'll do my best to check in on things. I will be up here tomorrow as well helping.

Comments (3)

K
Kristiane Laucht · January 16, 2025

Oh no, we had that happen to our Christmas store in my hometown, they had to close their permanent shop and only do June/July and Nov/Dec pop ups. Hopefully your friends land on their feet and still manage to do what they love.

K
Kat 💜 · January 16, 2025

I hate that for your friend!! I hope things get better!

G
Goblin Grimm · January 16, 2025

Yeah it's rough. Especially because he has a family, and things are just, crappy out there.