Site issues

I have at least 2 patrons now that have not shown up on my check lists for rewards in the last few months. I'll have to contact customer support for Patreon to try and figure this out, but if you are part of a level with physical rewards and didn't opt out of said rewards and haven't gotten any in a while or at all, please reach out and let me know. Not all of you are showing up on my lists and at least 1 had been on my list before and never downgraded or left, but they don't show up on my lists now. This is really weird and I don't like it.