TROUBLESHOOTING & SUPPORT
Having a problem or something isn't working?
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Thank you for your patience and understanding!
Comments (29)
how do i add them into my game on mac? i just want the laundry day one - ive downloaded but no lucky getting it in game
hi um the dlcs uninstalled themselves and when i went back to go fix it on the installer windows prevented me from opening it??? did you roll out an update that windows doesnt really like or should i turn off smart app control or something EDIT: i did also have windows security bypass it which also did not work
Missing links for more recent expansion packs. At least as far back as Life & Death
any expansion from cottage living to royalty and legacy seems to be not found or unexisting links, can u fix it?
Thanks for all the time you've spent on updating so far! :) I've been able to get everything to work perfectly except for the Book Nook kit. I'm not sure what's up with that one. For everyone else, please download the DLC Unlocker straight from here and follow the tutorials!
Could it possibly be because the pack is officially called "Reader's Nook" and here it's listed as "Book Nook"?
Hii are u done updating if not that ok I js want to know if u know when u will be done cuz I js found Ur out and saw u were updating packs slowly and I would love to try out Ur mods!
hi so everything has justs topped working if you have time to fix this please do!!
hi i got the strangerville pack but it wont let me live or edit any of the lots
How do I install this kit? The Bridgeton kit ball
hi ive just downloaded all the newest DLCs since Royalties and Legacies and the updater but there are still not available within my game. Could you please help.
Downloaded and followed your instalation instructions video, all except 2 packs showed up in game, haven't played in a few weeks due to work, however I went to play after updating and nothing is showing up, all pacs are in the correct folders but not showing u in game and theres no option to 'download' them in the EA app, any help or advise is reatly appreciated
you need to install the nee dlc unlocker and do this steps again
Hey, since updating to your 08.09.2026 version of EA DLC Unlocker the sims 3 stuff packs no longer work. Everything's installed correctly and was working fine for months but now only expansion packs work and show up in launcher, no stuff packs.
huhhhh…. im going to fix this (if its fixable)
There is several Expansion Packs on here thats missing the file to download it
Are you done updating everything? im new to the sims and see you said you were slowly updating packs and i didnt want to start downloading until you were done.
im updating them slowly cuz my wifi is SOOOO slow and i had so much to do the last couple of days :( i think all of the EPS are updated by the end of this week :)
Hi, I'm trying to download Royalty and Legacy, but it's not appearing on my game. Thanks!
Where can i find the more recent EPs files?
Hi! I just downloaded the Clueless and Mean Girls kits, but none of them are showing up in my game. Am I doing something wrong?
you need to update your game and grab the new dlc unlocker!!!
hey uh i cant find any of the EPs from EP12 onward
Hello, the link for EP21 Royalty and Legacy does not show up on ur page for me. Was it removed or is it a problem on my behalf?
hi im having the problem where whenever i go to enter a world it sends me straight back to the world selector
Bonjour, j'ai tout installé mais ça me marque "non installé" lorsque j'ouvre les sims 4
Hello, I downloaded the Kit Music Den and followed all the standard steps just like I did with other files, but surprisingly, it's not working. What could be causing this issue?
hiii so i've been trying to download some of the older dlc's like "City living" and its been saying "media file not found" TwT same for a few others...yeah. (p.s thank you so much for uploading the dlcs they work great ur a real lifesaver<333)
Yes i think cuz im uploading these new. It may take a while D:
