Communications Update

Quick update on communication/support as things continue to grow around here.

I’ve officially brought on some help to assist with messages, organization, request tracking, and eventually possibly some broader social media/community management tasks as well.

At least initially, this will mainly apply to the animuL67 Labs Facebook business page: https://www.facebook.com/animuL67Labs . So if you message the Facebook page, comment on posts, ask questions there, etc., there’s a good chance you may receive a response from someone other than me directly.

That said, I’ll still be closely involved, and anything they aren’t comfortable answering or aren’t sure about will either get escalated to me or you may be asked to message me directly here on Patreon instead.

I think this is better than auto responses, canned replies, or AI assistance but they are not 3D printing experts so the replies will be more towards common questions and will allow me to focus on the ones that need my attention.

For now, Patreon will still remain the best place to directly reach me personally, especially for:

• licensing questions

• creator/remix questions

• technical questions

• nuanced situations

• anything needing my direct input

The main goal here is honestly just getting caught back up and building some structure around the volume of communication coming in. I was prepared for hundreds of people and suddenly found myself dealing with thousands, so this is part of me adapting and putting systems in place so things can continue scaling properly moving forward.

This should also help a lot with organizing requests and suggestions coming in from the community instead of things getting buried in DMs and comments.