Refund Policy
*Comments will be removed to keep this an informative post. Thank you!*
Dearest Patrons, I have been receiving an increasing number of refund requests (due to financial situations, pledges that were not cancelled on time, etc.), so I will be implementing a refund policy as of today. Please read this carefully because I will not be making any exceptions.
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In order to qualify for a refund, you must:
1. Be a Patron for at least 4 months (ie. you can request for a refund on the 5th month) AND
2. Request for the refund within the first 3 days of the month
Additionally…
1. Please do not include an explanation on your financial / family situation. I will issue a refund as long as you meet the requirements above.
2. Once I have made your refund, I will be removing you from my Patron page, but you are most welcome back on board when you feel ready to do so.
3. If you do not qualify for a refund, I will not be responding to your request.
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I fully understand that we all have financial issues to deal with, and I am deeply grateful for everyone’s contribution - even for a 1 month pledge, or a $1 pledge. However, due to a number of reasons, requesting for refunds is not something I would encourage. So I seek your understanding on this matter, and I apologise in advance for not being able to fulfil any other refund requests.
Thank you!
Comments (3)
What if I’ve been charged twice in the same month? Do I meet the criteria for a refund?
Hello, how do I request to stop being a patreon? the truth is I think you're an amazing artist but last year i've been so distant from your work that I'm no longer interested in the exclusive content. Thank you
Sorry y'all, I'm removing comments to keep this post purely informative. Thank you!
