Last XM Price Update
This is the final post regarding the XM pricing error. You have all been so unbelievably kind about it but I have felt terrible it happened and have been doing all I can to correct it.
-Update 1
To this point we have been happily giving refunds to those who subscribed for a year at the incorrect price and reached out. Unfortunately we will no longer be able to offer those due to the fact Patreon has a design flaw. Some thoughtful comment leavers have alerted us that after being fully refunded when they went to resubscribe for a year at the reduced price it granted them a free year on top of the refund. This is a system error due to the fact the changing tier price tool is new and the refund system isn't designed with the thought of the patron returning. It's frustrating the system works that way and am sorry we can no longer provide that solution. If you are upset about the situation email me personally at andrewdouglaspanton@gmail.com and I'll work with you to do whatever I can to make things right.
-Update 2
When I reduced the price emails were sent out incorrectly stating that yearly subscribers would pay the increased price again in 2025. This is not the case and is incorrect phrasing in the email template. When your subscription renews in 2025 it will do so at the current correct price. I talked to people on the Patreon team to confirm this.
-Update 3
To those who are month to month due to how Patreon is designed it will charge at the $15 amount one last time next month. After that it will register the correct price going forward. I have reached out to Patreon to see if this can be modified and have been told it's impossible. So if you want to avoid one last extra $5 dollar payment you may want to cancel right before it resubscribes and then sub back.
I'm so sorry for the massive headache this has caused. Everyone has been beyond kind and supportive about it but I definitely feel like I let both the team and community down. Know I'm working as hard as I can to make things right and I promise to do better. Thank you for your patience, kindness and understanding.
Sincerely,
Andrew Panton
Comments (226)
So Patreon said they won't refund me for my incorrectly priced year subscription. They said it's up to the creators. And now the creators are saying they won't refund me for the incorrectly priced year subscription. They said it's Patreon's fault why they won't. Super convenient for all involved. Except me, I suppose.
You can just have my $15 for an extra month.
Just take our money, we love you guys! Literally no one is mad lol
I didn't have this issue but the only comments I have seen from people who did have been so positive. Not one of them asking for their money back. You guys have made such an impact on this community that not only did they follow you to a new platform without question but were more than happy to donate the extra. Of all the communities I'm apart of, this is the kindest, funniest and most inclusive one of all. I'd pay the hell out of that.
I'm not affected by this since I'm protected by falcons, but to me it is totally understandable this is all new to you guys, and things don't always go smoothly. Just showing your sincerity like you have in this situation shows that you guys are stand up people who really do care. Don't beat yourself up too much Andrew this is a totally understandable mistake and where you have already taken responsibility for it speaks volumes about your character. Keep up the good work love you guys!
This is above my reading comprehension level and making my head hurt. Please just take my money so the headache goes away.
They’re really making Andrew the secretary huh? 😂 Also Andrew - as someone who holds guilt intensely as well, I totally get still feeling like the worst even with all of the support from others saying I’m not. You’re absolutely CRUSHING IT!! Thanks for going above and beyond for your fans, and I hope you give yourself some grace and love after a stressful launch! ♥️♥️♥️♥️♥️♥️
Am I the only one who thinks Eric and Andrew need to have their business titles at the end of these addresses?
Sounds like more of a massive headache for you guys than it for anyone willing to pay that price in the first place. Thank you guys for caring so much about our experience
It's worth every cent to be able to support you guys! We promise that you aren't letting us down. Patreon is difficult to use for creators so don't feel terrible. Shit happens, but we are all genuinely happy to be able to support you guys!
This is definitely still f**k face lingering around; like that episode traveling fart from a while back
Can you add a $15 meme tier? I'd be more than happy to continue at the same price point😂
Hey man don’t beat yourself up about this apps dumb flaws. Y’all are tryna start a new business during the scariest times of y’all’s lives and we get it if it isn’t all smooth right outta the gate. We love you guys! 🫶💯
Andrew don’t be too hard on yourself
Just come up with a name we the early adopters can call ourselves and thay will be worth the extra 10
Andrew you cheeky bastard don’t feel bad none of us are mad 😊
Hmmmm.... I think this might have actually all been clever plan to make $1000 so Andrew could go back in time and shoot Superman's horse
Andrew honestly you are worth the extra money, take it as a personal thank you from me for keeping me entertained and happy when I needed it the most you guys all rock. We all also love the fact you keep us updated and you've really shown how much you care so please believe us that it's ok much love y'all
Andrew, sincerely and from the bottom of my heart, please just consider my extra $10 ($5 this month and another next) a personal thank you to you for all the incredible work you’ve put into righting what was an honest and easy-to-do yet hard-to-fix mistake. You’ve truly gone above and beyond in keeping up communication, showing accountability, and sincerely caring. <3
Def not letting anyone down. I've been on here for a few years and pateron pisses everyone off bc of this lol
I didn’t even have an issue but liking for the accountability
Officially now a Comment Leaver for the first time, going to be bigger than before no doubt. Bring on the merch, maybe in a quantity we can buy!
You've let no one down. You guys are entering uncharted territory for all of you and there are going to be hiccups. I paid the $160 for a year and will leave it at that for every renewal going forward. The fact you guys are trying to even offer a fix speaks volumes. You guys are awesome and keep doing what you're doing even if mistakes happen.
Alllllllllll good Mr. Somer - you didn't design the Patreon service and it sounds wonky as f**k
How dare you not flawlessly execute starting a new business on a brand new platform with external POS systems that you have limited control over and try to make it right while not bankrupting said new business. For shame! Don’t sweat it, we’re still here! And maybe you’ll get a pardon now!
In the words of the brilliant philosopher Philip J. Fry, Shut up and take my money!
The community has forgiven you, Andrew. You have been so sincere and we know you have worked hard to correct things. I have never seen anyone own a mistake and fight this hard to correct it for their community, ever. Mistakes happen and you have handled it incredibly. Please forgive yourself.
You have handled this better than anyone else would have! You guys are doing great!
Y’all need to find a treasurer so the secretary doesn’t have to deal with this
Sounds like there needs to be an election for chancellor of the exchequer Edit: dammit I turned in my regulation listener card on a community post
This is an all-time fuckface
Ya'll are putting in hard work to make this transition seamless we truly appreciate it!
In your last post about this topic (re: XM Tier), the Salad Creamium tier was created by and for Comment Leavers who were affected. As a Salad Creamium tier member, I would be devastated to lose that title. Please know I'm not only fine with paying the extra $5, I'm happy that I got to give you all more money. I will be upgrading to the Protect by Falcons tier, just to make sure no one gets in my way of giving you more.
Leave the extra medium as 10$ and then make a 15$ salad cream tier
Andrew, I'm sure that I speak for a majority of the people on here when I say that the person who's received the biggest headache from all of this...is likely you. Judging by the majority of the comments I have seen, throughout this situation, I think that we were all more than willing to pay the $15/month (otherwise we could have selected a lower tier). You're going above and beyond to make this up to people who, I don't think, are nearly as upset about this happening as you've made yourself, for accidentally doing it...and that's just it, it was an accident. Thank you so much for personally trying to do right by the community. But, also, don't beat yourself up, too much. This shit is new to a lot of us. We all love you, and Gavin, and Geoff, and Nick....and maybe even Eric...more than enough to let you have a pass on this. Eric may not be giving you a presidential pardon on the YouTube channel mix up, but 99% (if not every one of us) will surely forgive you this, when we're willing to pay the extra, anyway.
For folks who got the free account like I did, if you upgrade to “Protected by Falcons” tier it ends up being the same amount as the XM tier. Just don’t forget to switch back to the XM tier after.
Secretary Panton putting in the work 💪😎
Jeez Panton get it together, jk if I was affected I don't care at all, I want this podcast off the ground and to stay off the ground. Love you guys, 15 year RT fan and I'm more than happy to move my subscription to y'all.
Not sure if i was effected by this, happy to have paid extra to keep this awesome podcast going. Keep up the amazing work. You 🤘.
I wasn’t even effected by this but I am happy to have subscribed and support you all financially. I get people out there could use that extra money back and that is ok. I think what is important is that you and the team have been transparent from the start. And I mean from the start of the old thing. We love all of you and want this crazy experiment to continue.
We love you Andrew! <3 I’m glad I paid for a year at a higher price so you guys can keep doing this! lol you need it
Please don't be so hard on yourself. We want nothing more than to support you guys.
You're doing good work Andrew. There was bound to be some bumps in the road, especially with a completely new system that yall aren't used to using. You've done far more than I've personally seen other creators do in similar situations. Also the inaugural episode had my favorite opener out of any episode lol
Keep your head up king, your crown is falling
All the love, Andrew. Y'all can have my 5 extra bucks.
#caviar2028!
Honestly kinda wishing I signed up before this was fixed. You could keep my extra 5 bucks lol
Much love, Andrew. I doubt anyone is actually upset about this but it's so nice to see The effort you're putting in to correct it. ❤️
Lil secretary boy
Much love to you Andrew, don’t let it weigh on you too much. 🫶🏼
No worries Andrew and thanks for keeping the communication open. Use my extra $5 to get Nick to walk around the mall in the boots!
We can all empathize with what it feels like to make a mistake. We all know that you feel bad and you're doing everything in your power to correct it. But sincerely, please don't stress about it. I guarantee that no one is more upset about it than you are. Love you guys, so so happy you're continuing the content, and I could not be happier that we're now supporting you directly ❤️
I know who I’m voting for and it’s not rat boy
We love you, Andrew
We need to promote you as the newly appointed regulation treasurer.
Appreciate the transparency. I'll let it pay the extra 5 next month just because the gang deserves it. That's what it means to be a Regulation Patron.
My future president!
Douglas
Well now we have to bring back the $15…also…regulation comment.
I don’t want my overpayment back and you can’t make me take it back.. :p
Andrew, I fully get that no matter how many of us say that we appreciate all you have done to fix it and we understand it was a mistake, you will still feel like you have let people down. I want to say that it feels like such a fface moment and a great way to start this journey, you and the team have brought so much joy and listening and watching your content was the only thing that made me feel happiness, joy and laughter for some time. I couldn't wait to support this journey and hope that one day you will look back on this pricing mix-up and laugh then remember how many people you have helped, inspired and the entertainment you have spread in the world. Keep being amazing and thank you for everything ❤️
Best secretary the company has ever seen!! Promotion needed!
This is such a headache it’s funny lol. It’s like we never left RoosterTeeth
What a great secretary
Andrew we love you. I'm not worried about an extra $5.
You luck faced it one more time before it was all said and done. But we love you so much Andrew and team
We appreciate all you do, Andrew. I’d gladly eat only the wooden portion of a leadless pencil ground up and added a little bit to my food over a period of time in your honour.
You have done so much more than was necessary in this situation Andrew, please take it from all of us that no one is upset. The people who signed up at the higher price were obviously more than happy to support at the higher dollar value and shouldn't be upset about this.
Don't worry about it, I subbed right away at XM and was happy to pay the old price. It was only when I received the notification that about the price change that I realised I'd subbed on an inactive account. My fuck up. Was happy to cancel, and resub with my active account. No refund needed. Keep doing what you're doing mate, we'll all appreciate anything you lads come up with, and those that can afford to, will support you all the way
This is the exact work ethic we've come to love and expect from our beloved secretary! We love you man
Well you tried so thanks, BUT, thumb cam?
Dude chill, anyone paying that amount for a year of content can afford it and likely wants to give it to you no questions asked!
I just want to pile on to this cluster and say that you're doing great and from the bottom of my heart I hope this isn't causing you too much stress. I'll be subscribing whenever I get the opportunity and if there's any issues with this whatsoever I have no problem with that and you guys are great.
Brother it wouldn't be the regulation pod w/o a fuckface!
Will gladly pay for the full year at the higher cost! Just want to support you guys.
Andrew I'd pay $15 regardless. Don't sweat it. You can leave me at $15 🤣
Please stop letting it bother you Andrew. I signed up almost immediately for XM at $15 and I was happy to do so, just to show you I might have to go to Falcon tier next month :-) The first episode was great and I appreciate everything you and the team do and I hope the support you see from the community reinforces that.
Best secretary ever!
We love you Andrew, don’t worry about it. Take the extra $5 as a tip. I subscribed at Extra Medium because I thought it was a ton of value for $15, with it going down to $10 that just means we’re getting even more value.
Don’t beat yourself up too bad dude. It’s not that big of a fuckup, and everyone that signed up for the incorrect rate was ready and willing to pay that to give you all your independence and ability to make this show happen. I appreciate the price reduction going forward, but this is such a non issue. If $5 is going to break me, then I’ve got way bigger problems than a tier price getting salad creamed.
Holy shit you're such a good human being! You honestly turned to a role model in this last week when it comes to accountability. But I hope that's not actually your personal email but one you made for this, if it actually is yours I really hope that people will behave 😅
Leave it to Patreon for being an absolute technical mess!!
You’ve gone above and beyond Andrew, please please please do not stress!
As someone who's used Patreon in the past, you guys are something special. SO MANY creators use Patreon as a bait-and-switch tip jar, where they promise additional rewards but fail to deliver. I'm talking bonus content that never gets made, discords with no moderation, and Q&A's with no A's. Mistakes happen and I'm really encouraged by the transparency. It takes a lot of guts to admit to a mistake like this, and it gives me a lot of faith in the operation going forward. I can tell that you genuinely care about us and our satisfaction in supporting you.
hmmm seems like something that would need a presidential pardon 🤔 in all seriousness, tho, I’m month-to-month and happy to pay the extra amount to really boost you guys in your starting months. It’s not your fault that the Patreon system is extremely flawed- the major and well-established company should have designed it better smh
You’re doing a great job at being a regulation secretary. Thanks for keeping us in the loop!
Presidential Pardon Incoming????
I can feel the anxiety in your writing Andrew. It's alright my guy, this platform is not without fault. None of which is your doing.
I guess I'll break regulation listener immediately. Andrew your updates have been amazing and even though this app has its problems I have no problem paying an extra few bucks a month to support you guys!
Andrew, you are putting all your energy into this! Thank you but please don't stress yourself out!
You’re a heck of a guy, Andrew. Really. We all love you, and we are here for a reason.
I wasn’t one of the ones affected but if I had been I wouldn’t even be bothered. We want to help you guys make the content we all enjoy!
Actually knowing the money is going to you guys instead of a company I'm more than happy to give a little extra (medium) for a couple of months
Bro, we're happy to still have you guys. Don't worry about it!
I'm not affected by this but thank you for offering your contact and time to those who have issues. It's very relieving to see you're doing your best to fix the problem in whatever way works.
We love you andrew, you haven't let anyone down. We all make mistakes and it's how you deal with that and fix it that is the more important thing and you have done everything you can. much more then any other company or creator would do and I think I speak for the majority of the community when I say you are amazing and have only made us love you more with how you've delt with this situation.
This whole money bit is a long con into tricking us into believing his middle name is Douglas even though it’s clearly Raymond.
Andrew, please don’t worry about it
Regulation Pod for life❤️
Use my 2 months of an extra $5 to buy yourself some XM sized nuggets. You all deserve it for all of the joy you bring to the world.
I would most definitely give up the price of two Cantina Chicken Taco meals from T Bell to be blessed with the additional content. However, the falcons I am protected by have already devoured said tacos.
Andrew you're a gift. Shit happens. You got this. 💜
I love how united everyone is only from this community you get that - I remember people saying about not caring about First refunds to
The way I see it, everyone who initially paid $15 were willing to pay the price. Mistakes happen, I hope you feel better about it soon.
I'm not one of the Extra Mediums affected by this (I wasn't home to pledge early enough or I would have been) but I have to say, not for a second do I think you've let anybody down. In just these few days you've already done more to show you care about things being done right than some creators who have been on the platform for years. You didn't choose to be our Secretary, but plenty of us would have voted you President. Keep being you, Andrew.
It's you're first year as a secretary. You'll get it down in the next few months. Joking aside hang in there I'm sure me and many others are in for the long haul. Can't wait till I can become an extra medium member next month money was tight this month but can't wait to support you guys.
I paid for XM after it was back at 10 dollar price. I'd have been fine paying 15 dollars, as I'm sure the rest of the loyal fans would have been. We're here for what you guys have done, and continue to do. We love you Andrew, stop beating yourself up. Patreon is new to alot of us because of how much we love you guys.
Andrew, I have been using Patreon for quite awhile and this is the most communication I have ever seen! The things you are doing are awesome! I subbed at 15 dollars and I’m glad I did. I’m not asking for a refund. I am happily giving you guys the extra 5 bucks. Thank you so much for everything you are doing!
Andrew, you are a Gem of a human being, thank you for the transparency and the update!
We want to support you as best as we can! It’s no worries at all :)
Just give us thumb cam fall guys and we will be happy
Can those of us who don’t mind paying 15 pay for the refunds of people that want it
As someone in tech support, I can only imagine the constant thoughts racing through your head right now. Make sure to take a deep breath and sleep peacefully tonight. There is nothing life threatening going on and there are easy paths to remedy the situation 👍
Hey, appreciate the accountability, but keep my money. I signed up at $15, thinking it would be $15.
Andrew, everyone that is here likes you and the rest of the crew. Don't be hard on yourself. Shit happens. You owned the mistake. You're working to fix it. And you've learned from the mistake. There's nothing more you can do. You've never worked in Patreon before, so you couldn't have known how this stuff works. You didn't get the top time in Garfield Kart on your first time around the track.
Thank you for being so transparent and communicating with us. I think most of us are just happy that we all get to continue sharing this experience with you all.
Andrew you're the man thanks for all the hard work you do
Andrew all is good! Would have happily spent the extra $5 anyway! Quit beating yourself up. All things considered the launch went about how we expected LOL.
Andrew, thank you for being so open to communication, but please remember not to judge yourself too harshly, no one knows how to efficiently run a company at 20ish years old. Take it easy on yourself. We are here for you because we love thr banter and we will support no matter what. Don't put yourself down too hard, man. Keep up the good work
If anything this just makes me want to give y'all more money
Not sure if i'm doing something wrong or if its on your end but i'm getting all these emails twice from Patreon, anyone else? Dont beat yourself up king nobody forced us to subscribe, we did it cos we wanna support the show, its all good <3
Someone tell Andrew to be nice to Andrew or I’ll sign my dog up to be protected by falcons
I paid for a year at the original price because I could afford it. All I’ve seen since then is even more reasons you deserve the extra support. I’m going to see if I can afford to upgrade to the next tier because of how you’ve handled this. Thank you for being such a genuine caring person Andrew. I hope you’re able to figure everything out for those who do want refunds.
I was happy to pay ❤️. You're fine
🖤🖤🖤🤘🤘
Andrew brother these notifications are killing me
I’m only here for the comments and I love this community. Thanks to the team for being transparent and working through the platform issues together.
Thank you Mr. Secretary. This is the kind of stuff we love about this show.
I dodged the XM tier at first because I just started a new job and wanted to keep my membership at around the price I was paying for First. After the decrease I immediately upgraded, so this doesn't directly affect me. That said, it was an honest misclick of a mistake. Don't beat yourself over it. There's solutions that you're implementing and that rules. Honesty and transparency is the way and no one can be mad for that. We're all here for you 5 at the end of the day, and sometimes people push the wrong button.
The fact that I’m not sure if Douglas is his real middle name or if it’s a bit says so much about Andrew
Don’t sweat it Andrew. It’s absolutely fine. We All make mistakes. I once wrote on social media for my work we still had plenty of wellies in stock. It autocorrected to Willies. Made the local paper!
You’re doing wonderfully Andrew. Don’t stress. We’ve got your back!
Yeah, even if it‘s a lot of back to get. But it‘s an award winning back.
Eh, keep it
You guys have been communicative and willing to adapt through any issue that has come up. You’re doing the most you can to be transparent with a new platform and I think that’s what’s important. Thank you for doing what you do.
First Time Comment Leaver - You are now and will forever be know as Douglas Panton in my eyes.
Hey, it’s okay! We’re figuring it out together. Really appreciate the transparency and accountability!
regulation fuckface
Not a big deal to me. I knew what I was paying when I went to pay for it
That's our andrew!
All good bruv! ❤️❤️❤️
Its ok Andrew. We love you.
You haven't let us down Andrew! Only Eric. And he'll be okay.
Stop beating yourself up Andrew. We subbed because we made a grown up decision at whatever price was listed. Nobody is mad at you! We all see the massive effort you are putting in to making things right and appreciate you for it.
it’s ok andrew 🫶🏻 we understand it’s new to a lot of us so it’s expected to have stuff like this happen
Sounds like Patreon’s membership platform is not very robust. That’s a shame given that’s what it was built for.
No worries Panton! Thank you for your devotion to this community. I was happy to pay $15!
Perhaps you should post this to the official instagram
We love you Andrew. Thank you for being the biggest community person. Looking forward to at least a decade of great content!
Hey buddy, it's not a big deal. We will support you
I was perfectly happy paying 15$ a month don’t beat your self up Andrew. Love you guys can’t wait to see were yall go from here
I can scarcely imagine the amount of stress this is causing you
If anyone is that upset, can they really be called loyal fans? I can't afford the top tier but I subscribed at XM the moment I saw it and I'm sure everyone else did too. For us, a $5 difference for 2 months is nothing compared to the hours upon hours of amazing content.
Turning in my Regulation Listener title to say please don't be too hard on yourself. We can all see how much care and effort you are putting into this and we are all human. It is a shame Patreon's systems can't be bypassed on the off chance something like this happens but hey ho, that's life. This whole ordeal has shown what a wonderful community you and the Regulation team have brought with you❤️
Oh, Andrew. You are such a sweetie. Don’t beat yourself up about any of this, it’s a simple mistake. I haven’t seen anyone complain about the extra $5, if anything Ive seen people insist you keep it. We just wanna support you guys however we can. 🖤🤍
You are truly a gem Andrew. I’ll happily support this crew even if it means I spend more money❤️
We are just paying Eric's version of XM
Growing pains of a small company.
I don’t mind. But this might be a get out of Greg free card moment 👀
You haven't let anybody down, we're all excited to be supporting you guys directly and from what I've seen so far everyone that is financially able to do so doesn't mind about the price mix up and paying that bit extra. I'm on extra medium on the higher price and won't be chasing a refund for the difference next month, happy to support the show!
Today I learned Andrew has a middle name
I’m happy to pay $15 a month if another price tier is added. Call it the ‘Extra Regular’ tier.
While we’re talking money, a question in regards to potential merchandise, I know Eric and Geoff have spoken before about preorders, now you’re going to be making things somewhat independently would you be able to essentially put items up for sale with a cut off date so people can buy the item(at full price), and after the cut off date you know how many to order to fulfil the orders so you can make the right amount and not risk over ordering items that may not sell but everyone who wants the thing can get it, or does that get too close to the legalities of preorders?
That's essentially still a preorder I would say. I am thinking print-on-demand shirts probably are a good option if possible, that way they don't have to pay for upfront inventory overhead. The more unique merch will probably be on hold for quite a while, now that they don't have a whole team dedicated to designing and sourcing that stuff
Most creators / companies wouldn’t care this much or put as much effort in to resolve the issue and make sure its community are informed and not ‘losing’ money. You’re doing a great job for a secretary 😂
*great big hug*
Andrew you'd have to fuck up pretty badly to taint my view of this show. thats not a challenge
I understand that you feel like you made the original pricing error, but it seems like a flaw on Patreon's part to not have anything in place to remedy a situation like this?? Don't sweat it man, we're still behind you 100%
You're doin' great, bud.
Monthly here, I'll just pay the extra 5, no worries. Be ready for more Patreon shenanigans though. Some other ppl I donate to have had problems when changing stuff
Every update solidifies why I will always give to this podcast. We truly don't deserve how thoughtful you are Andrew! Thanks for always looking after this community.
Our regulation secretary at work
Andrew, we’re all good. I’d forgotten about it lol. Relax. Have some sushi
Love you Andrew! I subbed at the XM tier and would have gladly kept paying the $15 price. The joy and entertainment you guys provide is so worth it and I plan to be protected by falcons soon!
I'll gladly be giving you guys the extra money, take it as my gratitude for the amount of hardwork and effort all of you are putting into the best content on the internet. Regulation podcast or fuckface I'm here for the long haul. Thank you for your diligence mr. Secretary!
First time comment leaver - just keep being open and honest, you’re doing everything right given the circumstances, anyone else would have just said no or hidden it, the fact you’re on the front foot and being open and looking for solutions is great, you look after us and we’ll look after you!
Nah you're fine, this just emphasizes how so many of us were like "wow I've never used patreon before but let's figure it out together" xD We see your commitment and efforts and appreciate that entirely. If there are things we as a community can do like submitting a vote or request to patreon to add or change these features let us know!
I'd pay $1,000 to go back in time and re-subscribe at the $15 mark (as long as Christopher Reeve is okay)
I’m sure everyone mirrors what I’m saying in that we happily paid the $15 or the yearly cost cause we want to support you guys as much as possible
I swear he keeps apologizing like he’s being grilled by the rest of the gang and I hope that’s not the case. It’s bad enough he personally feels bad about it but to be grilled on top of that is rough. Again I hope that’s not the case
Not the case at all. They couldn't be more supportive.
the douglas inclusion is suspicious
I demand $10 worth of content! Lol jk go buy a Cheeseburger or something
You're dealing with issues a lot of creators on Patreon have dealt with because Patreon can be really dumb. Don't be too hard on yourself!
I’ll send you my credit card info right now and I wasn’t even affected
I don’t care if I’m charged an extra five dollars next month. I happily signed up the first time and I know it’s going to help you guys
I guess you just need to provide everyone with additional bonus content for the next year
You have gone above and beyond to make this right, Andrew. We appreciate everything you have done, and hope you feel better about it in the future. These things happen, and you have done everything in your power to correct it. Thank you for all your hard work. In the not too distant future this will be a very small blip on an otherwise fantastic launch. Love everything you guys have put out so far and I cannot wait to see where you guys go with it.
Sending good vibes to you in this frustrating time, please don't beat yourself up about the tiny mistake you made. It's so small and everyone occasionally makes them. Also, patreon's system flaws can hardly be laid at your feet.
No worries about the additional month at $15. I was willing to do it in perpetuity, so I don’t really see how I could have an issue with only 2 months.
I hear wood and graphite consumption is a known cure for remorse. Perhaps give that a try? But seriously, we love you. Don’t sweat it.
Honestly, I'd sub to a tier even higher than the highest now, you folks deserve all the kindness in the world!
I would have gladly paid the $15 indefinitely. You guys deserve it.
Mr. Secretary, you’re doing your damned-est 🫡
Once again, take my money, give me content.
I will wear my OG XM annual subscription as a badge of honor. No refund necessary.
Andrew, I’m happy you’re the secretary. You’re doing such a fantastic job keeping the money givers informed and up-to-date, we’re very grateful for all that you do
Hearing how upset you are and urgently trying to fix things is so heartwarming and nice to hear. Things happen, you've been transparent, it was just a mistake. We love you guys!
Douglas is a brilliant middle name
I don’t think this community gives a shit Andrew. Relax. Eat a pencil. It’ll take the edge off.
Trust me, when I heard the podcasts were going independent my first thought was “how can I donate as much as possible to the next thing?”, so an extra 5 a month is a-ok
I will pay $15 forever to keep you guys going
Andrew, maybe you can ask to use your Presidential Pardon from Eric for this instead of directing people to the incorrect YouTube page. Love your antics and hijinks btw
Most people wouldn’t put the time and effort into trying to work all of this out - I know that I and others appreciate it.
Honestly was shocked you were lowering it to 10.00, I thought 15.00 was a great price! So honestly No need to apologize I actually want to thank you!
Please don’t sweat it Andrew! Most of us are just super happy to be supporting you. I would’ve happily paid 15 a month forever
No worries Mr secretary! Have a great day and keep up the good work
Keep rocking piss boy.
Thanks Andrew! Will happily be keeping my $15 tier as long as I can
All good, enjoy the extra $5 💪 new videos have been great! You guys rock
You could never let us down Andrew
It wouldn't be Regulation Podcast if there wasn't some sort of regulation issue. Y'all can happily have an extra $10 from me to help get things going.
….did we know your middle name was Douglas 👁️👁️
Can I have my $5 in pancake mix?
All good here dude! Appreciate you doing all of this but I was ready to pay the $15 a month for yall, no sweat here
You’re a stand up guy Andrew, looking forward to continuing to support this regulation venture
Being totally up front about this all is incredibly refreshing to see. I think most of the community understands shit happens, mistakes happen, and it’s clear you’re doing all you can. Appreciate all you do!
You’re doing such a great job Mr. Secretary! We all know this was unintentional and appreciate your hard work
Couldn't be this group of people without shooting yourself in the foot 🥰
Your commitment to the fans even when you guys are going through the wringer is honestly wild. You guys are awesome and I'm happy I paid extra and only regret I can't give more.
You’re doing a great job! We get it, bumps and bruises of a new business :) no complaints at all, Andrew!
Take my money! Please!
Love you guys and if I had Elon musk money I would give you shit tons of it.
No worries here! Take my money!!
YOULL TAKE MY EXTRA $5 AND YOULL LIKE IT
MINE TOO!
