August 4, 2023

Payment Declines

During the last few days, a lot of creators and supporters are having issues with payments being declined by their banks or card companies. 

If your payment was declined, here's what you can do by following these steps: 

  • Contact your card issuer to confirm the charge is valid and retry that card.

  • If the retry does not work, try a different payment method. You can edit payments in your Settings, under "Billing History".

Patreon really fumbled the ball here, so please make sure to check with your bank or card holder if you're experiencing this issue!


Comments (6)

R
R. Mag · August 4, 2023

I must've been lucky because I got no such notice.

T
Tempest2000 · August 4, 2023

Thanks, had to use a different payment and it worked. I thought I was gonna have to wait until September 1st for things to work again.

J
Jim Avery · August 4, 2023

Patreon screwed up payments? I haven't seen them do that since last... month.

F
FunsexyDB · August 4, 2023

Hopefully it won't happen again next month. 😖

R
Robear95 · August 4, 2023

If the payment declined... How will they see this post?

F
FunsexyDB · August 4, 2023

It's a public post. 😅