What happened to JP fanclub.

Let me explain what happened with my Japanese fanclub: Last March, when my agency decided that the earnings should go through them instead of directly to me, they changed the bank account. Because of this (probably due to anti-fraud measures), the platform triggered a new facial verification system and my account got locked, meaning I couldn’t withdraw the money I had saved. I attempted to complete the verification process multiple times. However, the updated system did not accept my residence card under my current visa status. I also submitted alternative documents, but they were not approved. I contacted customer support several times, but I only received automated responses and was unable to resolve the issue directly. For this reason, I asked my agency to assist with the situation, including the possibility of handling communication through legal representation if necessary.

Yesterday, following increased public attention on social media, the platform contacted me directly. They apologized for the situation and clarified that accounts with a work visa are valid, but require a different verification procedure. We are now in the process of restoring access. During this conversation, I was informed that the platform had responded to my agency’s inquiry last year. However, they did not receive any follow-up, and no legal communication was ever sent. This differs from what I had previously been told, which was that multiple contact attempts had been made without receiving a response. As a result, the issue remained unresolved for approximately one year. It has now finally been addressed and is moving toward a resolution (by myself). I sincerely apologize to all supporters who remained subscribed during this period without receiving updates or content. Unfortunately, I did not have access to the account and was unable to take action sooner.

For transparency, I chose to speak publicly about the situation only after exhausting all private options, and due to the risk of the funds being permanently lost if no action was taken. Sadly, this is not even the first time something like this has happened with my current agency.

However, I will leave from this agency until this year. I’m done.