Hey everyone! Non-sexy housekeeping post. ⬇️
Ok, I'm getting a lot of questions about why some of you are not getting the renewal rewards videos. Here's a quick explanation.
- After you subscribe, you must have re-bill/Auto-renew on. (image 1)
- After a month of being subscribed, your subscription will renew automatically. On my side, it looks like Image 2. (I've removed the names to protect the innocent)
- I go through and manually find everyone that has "recurring subscription" next to their transaction and add them to a list.
- I send the renewal videos out each Sunday/Monday'ish to those appearing no the list from the previous week.
If all the above it true and you don't receive the video, please reach out to me. Like I said, this is a manual process and I'm far from perfect at it.
If your subscription expires and you manually go back in and re-subscribe, then you will not be on the list. If you'd still like to possibly purchase the video, please reach out to tme.
Some of you sign up for 3, 6 or 12 months at a time to receive a discounted rate. You should also receive these videos. I try to catch you as I see you sign up to put you on a list, but sometimes I miss you. If you signed up for a multiple month bundle and are not receiving the vides, please reach out to me via message.
Thank you for coming to my TedTalk.